Password Recovery Ticket
Recover your password as fast as possible
Are you having difficulty accessing the Back Office?
Our team of experts is at your disposal!
The recovery ticket can be used only once within one year from the payment date. Lenik assistance plans allow you to take advantage of the expert services that will help you get as much profit out of PrestaShop as possible. Our team will guide you step by step and will answer your questions to help you spend more time on marketing instead of worrying about the functionality of your store.
Password Recovery Conditions and Terms of Use
Back-office password recovery requirements
The identification document of the website owner (the owner’s name must be the same as on the domain registration – verified with whois services). FTP access and Database Access.
The recovery service does not include
Password Recovery Conditions and Terms of Use
Includes the Back Office password recovery. Support is available from Monday to Friday Support is available in English, German, French, Spanish, and Romanian.
Back-office password recovery requirements
The identification document of the website owner (the owner’s name must be the same as on the domain registration – verified with whois services). FTP access and Database Access.
The recovery service does not include
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