Maintenance Services
Lenik delivers valuable consultation and support, both when starting a new business and when working with an already established one. Our years of experience in online marketing, eye tracking, landing page optimisation, and conversion sales creation are offered as a foundation and support for building a profitable online business.
Your success is our success!
Hundreds upon hundreds of completed projects and leagues of satisfied clients demonstrate our expertise. We’ve got the talent and the know-how, and with enough time and resources, we can create anything you could possibly dream of to take your store to the next level.
You can save countless hours and run a highly successful online store with tips and technical support provided by Lenik! We take care of your needs and will respond within 72 hours of receiving your support ticket, email, or phone call.
Take advantage of our expert services and get as much profit out of your PrestaShop store as possible.
Our motto: “Nothing is impossible.”
Our Maintenance Packages
Our Maintenance Packages
Our experts are on hand with advice & technical assistance
All packages include
All packages include
12 months of maintenance, starting from the payment date, with 12 hours dedicated support per payment period!
12 months of maintenance, starting from the payment date, with 12 hours dedicated support per payment period!
Expert advice
- Recommendations about your server
- Support for installing modules
- Access to ticketing system and live progress monitoring
- Installation tips
- Installation of modules from PrestaShop.com & Lenik.com
- BackOffice setup of basic modules
Plus, periodic information on new products & services offered by Lenik!
Excluded from the packages
- SVN versions
- Assistance for a shop with core modifications made by the customer
- Development/addition of functionality not natively found in PrestaShop
- Graphic design and integration of images or a theme
- User training
- PrestaShop updates
- Site transfer or installation of the store
Information we require
- FTP access
- MYSQL access
- Database access
- Your site’s URL
- URL to access BackOffice
- Email address and password to access BackOffice
Assistance is available Monday to Friday.